Frequently Asked Questions

A price quote tool for all entrepreneurs and sales representatives.

"What is Accepio and what is it used for?"

Accepio is an online application designed for creating and managing price quotes. It allows you to keep track of customers and products, generate professional price quotes, monitor their status, and communicate with customers in a modern way, including interactive online price quotes.

Is Accepio suitable for a small business or a sole proprietor?

Yes. Accepio is designed so that it can be used by an individual or a small team. At the same time, it can handle a larger volume of price quotes and support team collaboration.

Can I use Accepio in multiple languages?

" Yes. The application supports multiple languages, and the selected language is used not only in the interface but also in the texts displayed in price quotes and PDF documents.

Are my data saved automatically?

"Yes. All changes in the application are saved automatically; there is no need to manually confirm or save them."/p>

How can Accepio help increase my sales?

" Accepio is designed to optimize your sales process, minimize effort, and speed up deal closures. You can quickly and efficiently create personalized price quotes, helping you achieve higher productivity and increase your success rate.

"Can I use it for free?

Yes, with the FREE version you can create up to 10 free price quotes per year. Importing data from XLSX files or customizing the design is not available in the free version, but the output you receive is still professional-looking and accurate.

Can I switch between the FREE and PREMIUM versions if needed?

Yes, the PREMIUM version is paid for the period you need (monthly or yearly). After the subscription ends, your account automatically switches to the FREE version. Upon the next payment, it switches back to PREMIUM.

Can I use Accepio on my mobile phone?

Yes, you can create a price quote on your mobile device in just a few minutes. It is recommended to use the tile view on mobile, which you can set in the app.

Can I create price quotes together with my colleagues?

Of course, you can invite team members using the 'Invite Colleague' button in the app. You can then choose whether your colleague will be an admin or just a user. An admin has greater control.

What can I customize in my PDF price quote?

You can set information about yourself and your company, add your logo, and customize system texts. You can choose whether to include prices, images, and a summary. Additionally, you can customize the colors in your template and select from two types of line designs for items (please note that these advanced settings are only available in the PREMIUM version).

Customers

How do I add a new customer?

You can add a new customer in the Customers module by clicking the 'Add' button. You can choose whether it is an individual or a company, and then fill in the required information.

What is the difference between an individual and a company?

For a company, you also enter company identification details (Company ID, Tax ID, VAT ID) and a contact person. For an individual, only basic contact information is required.

Can I import customers from Excel?

Yes. Accepio allows you to import customers from an XLSX file. During the import, you can map the columns from Excel to the fields in the system.

Will editing a customer affect existing price quotes?

No. Changes to customer information will only affect future price quotes. Existing quotes remain unchanged.

Products

Do I need to have products saved to create a price quote?

It is not required, but recommended. If you enter a new product directly in the price quote, the system will automatically save it for future use.

What is the difference between a price with VAT and without VAT?

If you are a VAT payer, the product price is usually entered without VAT, and the system automatically calculates the VAT. This behavior can be adjusted in your profile settings.

Can I edit products in bulk?

Yes. In the product list, you can select multiple items at once and change the price or VAT in bulk.

Does Accepio support imports from e-shops?

Yes. Products can also be imported from XML feeds, for example from Heureka, Google Merchant, Facebook Catalog, or Upgates.

Price quotes

How do I create a new price quote?

Create a new price quote by clicking the „Add“ button in the Price Quotes module. Then select or create a customer and start adding items.

Can I change the status of a price quote?

Yes. You can change the status of a quote at any time directly in its details or using the Kanban view. Every status change is recorded in the history.

What do the quote statuses mean?

Quote statuses indicate the stage of the deal, such as Created, Sent, Won, or Lost. They help you keep track of the progress of each deal.

Can I copy a price quote?

Yes. You can copy any quote to create a new one with the same content, which you can then edit.

Items in a price quote

What types of items can I use?

In a price quote, you can use:

  • product items,
  • notes (text without price),
  • and summaries (subtotals).
What is a summary used for?

A summary calculates the price for a section of the quote. It is mainly used when dividing a quote into multiple sections to give the customer a clearer overview.

Can I add an image to an item?

Yes. You can add an image to a product item, which will appear in the PDF as well as in the interactive price quote.

PDF and printing

How many price quote templates are available?

There are 6 templates available: 2 are free, and 4 are available in the PREMIUM version.

Can I customize the appearance of the PDF?

Yes. You can adjust colors, font size, display of prices, images, and other elements. The available options depend on your subscription type.

How do I download a PDF price quote?

In the price quote details, click the PDF button, then "Download PDF." The file will be saved to your computer.

Interactive (online) quote

What is an interactive price quote?

An interactive price quote is a web version of your quote that the customer opens via a link. It allows better presentation, communication, and confirmation of the quote.

How is the interactive price quote secured?

The customer must enter a PIN code, which the system automatically sends via email after the quote is sent.

Môže zákazník ponuku priamo potvrdiť?

Áno. Zákazník môže ponuku prijať priamo v interaktívnej ponuke. O tejto akcii ste okamžite informovaní notifikáciou.

Can the customer confirm the quote directly?

Yes. The customer can accept the quote directly in the interactive version. You are immediately notified of this action.

Kanban and tasks

What is Kanban used for?

Kanban provides a visual overview of price quotes by status. It helps quickly identify which deals require the next action.

Can I change the order and colors of statuses?

Yes. Quote statuses are fully configurable in the system settings.

What are tasks used for?

Tasks serve as reminders, for example to call a customer or respond to a quote. They can be linked to a specific quote or be standalone.

Profile and settings

Where do I set currency and VAT?

These settings are in the Profile module under system settings.

Can I create custom fields?

Yes. Accepio allows you to create custom fields for customers and products, which you can adjust to your needs.

Is the purchase price visible to the customer?

No. The purchase price is internal and is never printed on the price quote. It is used only to calculate profit.